What's new at Crystal Lake Clinic?
Crystal Lake Clinic is proud to announce that we are updating our registration process, using a new electronic platform called Phreesia. This new process is designed to cut down on wait times and paperwork, and will allow you to complete the intake process solely online, including payment options for any current or past charges.
What is the crystal clinic patient portal?
Crystal Clinic offers two patient portals to help you become a more active participant in your medical care. Each portal is a secure website that offers convenient 24-hour access to your personal health information. For our patients who have visited any of our clinics, we offer a widely used portal from Medfusion.
What is the Cerner healthelife patient portal?
We recommend patients currently utilizing this portal to sign up for the Cerner HealtheLife Patient Portal for the best service. Crystal Clinic offers two patient portals to help you become a more active participant in your medical care. Each portal is a secure website that offers convenient 24-hour access to your personal health information.
What is the patient portal?
This patient portal has many features to help you manage your continuing care. To best serve our patients who have had an inpatient procedure at our surgery center in St. Thomas, we have a dedicated patient portal powered by HealtheLife Cerner.
How many portals does Crystal Clinic have?
The Crystal Clinic offers two patient portals to help you become a more active participant in your medical care. Each portal is a secure website that offers convenient 24-hour access to your personal health information.
When will the Cerner HealtheLife portal be retired?
Effective August 1 our old patient portal, the Your Care Community Portal, will be retired. We recommend patients currently utilizing this portal to sign up for the Cerner HealtheLife Patient Portal for the best service.
How to contact Cerner HealtheLife?
For questions about how to log in or use the Cerner HealtheLife Patient Portal, contact Cerner at (888) 338-9741. Support is available to you 24 hours a day, seven days a week. For questions about the information shown in your Portal account, contact us at 330-929-9671 or by email at [email protected] . The phone line is staffed Monday – Friday from 8 am to 4:30 pm. Any after-hour calls will be returned the next business day. Email will be answered within one business day.
Can you use the portals for urgent medical matters?
DO NOT use the portals for urgent medical matters. If you are experiencing an urgent medical problem, contact your physician’s office or call 911.
Clinic hours
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
Accepted Insurance Plans
Contact your insurance company before your visit to ensure the clinic is in network for the service (s) you're seeking.